Category: Knowledge Management

Team Roles Needed for Social Software Projects

Jun 20, 2016

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by

Thomas Vander Wal

in Community, Complexity Lenses, Content Mangement, Enterprise, Knowledge Management, Refindability, Social Lenses, Social Software, sxd, Technology, User Experience

I have a lot of hands-on designing, developing, and managing of social / collaborative platforms since 1996 and regularly advise product makers, vendors, and buyers around right fitting and understanding then working on solving problems they may have. One of the things that was regularly surfacing around 2007 as enterprise social platforms were getting taken…
Diversity of Enterprise Social Tools

Mar 10, 2016

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by

Thomas Vander Wal

in Community, Complexity Lenses, Enterprise, Knowledge Management, Social Lenses, Social Software, sxd

One constant in the 20 years I’ve been working in and around organizations and their social platforms is lack of understanding of the diversity of tool types. Today that lack of understanding of the diversity continues, but the diversity and the dimensions in that diversity have increased. Since 2004 I’ve run workshops, given talks, written…
Slack is more than chat: Why it is the trojan horse to better enterprise

Aug 25, 2015

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by

Thomas Vander Wal

in Access to Info, Applications, Enterprise, Knowledge Management, Local InfoCloud, Portability, Refindability, Social Software, sxd, Technology, Tools, User Experience

During the last couple of years, since Slack has been publicly available, it has taken off like wildfire. To many it is “just a chat service”, which gets derided and belittled like most chat services do. This is until they find that chat has not only a place in organizations it has lasting value in…
Getting Good Case Studies in Today’s Competitive World

Dec 3, 2014

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by

Thomas Vander Wal

in Access to Info, Community, Conferences, Enterprise, KM World, Knowledge Management, Social Software, Technology

Efficiency and business advantage is what many businesses see as their differentiator. A week or two back while following the Twitter Stream and some live blogging of Enterprise 2.0 Summit: London I kept hearing how there were no new companies talking about their own case studies than there were a few years back. Many presentations…
KM World 2014 Is a Real Gem

Nov 8, 2014

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by

Thomas Vander Wal

in Community, Conferences, Enterprise, KM World, Knowledge Management, Social Software, Technology

I’m sitting Saturday morning a little bleary (I don’t sleep well around good conferences) waiting for my coffee that can’t brew quickly enough. This past week I spent most of the days at KM World 2014 in Washington, DC giving a workshop on the first day (Tuesday) “Improving Knowledge Flows: Using Lenses to See Needs…
Working Out Loud in Hallways with Memory

Aug 31, 2014

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by

Thomas Vander Wal

in Attraction, Community, Complexity Lenses, Enterprise, Knowledge Management, Local InfoCloud, Social Lenses

I am deeply enjoying working out loud again with a team. There are so many great advantages to sharing what you are working on in progress. This is often how I worked with clients from 2005 through to early 2012 and it was so odd to move back into an email heavy work environment, and…
Shift Happened – Part 3: Capturing Decisions in Social

Aug 28, 2014

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by

Thomas Vander Wal

in Community, Complexity Lenses, Enterprise, Information Creation, Knowledge Management, Refindability, Shift Happened, Social Lenses

In the last 5 years many people have been working amidst a shift in how they work digitally and where they interact digitally with colleagues. They also realize the product of their work may have shifted as well. The work product has long been presentations, white papers, spreadsheets, general reports, etc. These deliverables are products…
Shift Happened – Part 2: Small Apps Loosely Joined

Apr 8, 2014

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by

Thomas Vander Wal

in Access to Info, Connectivity, Design, Devices, Enterprise, Information Architecture, Information Creation, Knowledge Management, Mobile, Model of Attraction, Portability, Shift Happened, Standards, Technology, Tools, User Experience, Web

What are Small Apps Loosely Joined? There has been a large shift in how many people work today and part of that is in the tools that they use to get work done. This shift in work patterns mirrors the shift that many had in their personal lives around social interactions and productivity. Late one…
Shift Happened – Part 1: More Productive Not Using Productivity Tools

Mar 4, 2014

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by

Thomas Vander Wal

in Access to Info, Applications, Community, Complexity Lenses, Content Mangement, Devices, Enterprise, Information Creation, Knowledge Management, Mobile, Portability, Shift Happened, Social Lenses, Social Software, sxd

Over the past six months or so, I’ve been increasingly hearing from IT leaders in organizations who have been surprised by a shift in how people work digitally. The work patterns related to this shift are far from new and, in fact, are well over a decade old. Nonetheless, some have been surprised by who,…
Beyond Simple Social Presentation

Jun 8, 2012

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by

Thomas Vander Wal

in Complexity Lenses, Enterprise, Knowledge Management, Social Lenses, Social Software, sxd, User Experience

We have been here before. Where we are with social tools in organizations has been done before and not overly well. But, where we are today is a place we have been twice before in my working career. We had groupware and knowledge management tools in this same spot. Similar promise and similar success both…