Category: Enterprise

Understanding the Cost of We Can’t Find Anything

May 20, 2010

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by

Thomas Vander Wal

in Access to Info, Enterprise, Folksonomy, Information Architecture, Knowledge Management, Model of Attraction, Refindability, Social Software, sxd, Technology, Tools, User Experience

One problem I often hear when talking with any organization about new solutions is understanding the cost and inefficiency of their existing way solutions, processes, or general way of doing things. In the past year or two I have used various general measurements around search to help focus the need for improvement not only on…
The S Word – A Repsonse

Dec 14, 2009

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by

Thomas Vander Wal

in Community, Enterprise, Knowledge Management, Social Software, sxd

Inspired by Andrew McAfee's post, The S Word about the use of "social" when talking to enterprise businesses, I am sharing my response I posted in the comments. I have run into the connotation of social as a term that has associative connotations to the hippy movement (the slide image Andrew uses with his presentations),…
Why I Do…

Dec 7, 2009

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by

Thomas Vander Wal

in Access to Info, Community, Enterprise, Knowledge Management, Social Software, sxd, Technology, User Experience

One question I continually get from many in the web design and dev community is, “Why do you spend so much time focusing on things inside the firewall? You know all the cool stuff is happening out on the open web.” At times I get tired of answering that, but most who know me most…
A Response to Enterprise 2.0 What a Crock

Aug 27, 2009

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by

Thomas Vander Wal

in Community, Enterprise, Information Creation, Knowledge Management, Local InfoCloud, Refindability, Social Software

The following is a response to Dennis Howlett’s “Enterprise 2.0 What a Crock” ZDNet post (ZDNet login continually is broken for me, so I am posting here). I like this take. But, the big thing most organizations are looking to solve is the horrendous platform that is called the intranet. Most of my work with…
A Conversation on Social Interaction Design with Adrian Chan

Jul 21, 2009

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by

Thomas Vander Wal

in Community, Enterprise, Knowledge Management, Refindability, Social Software, Web, Web/Tech

Earlier today Adrian Chan and I had an e-mail exchange that both of us enjoyed and agreed it would be good to place it out for public consumption on our blogs. The ideas and concepts differ in their focus and approach, but are similar in that they are trying to reconstruct a much improved social…
Enterprise 2.0 Wrap-up

Jul 7, 2009

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by

Thomas Vander Wal

in Applications, Community, Conferences, Enterprise, Folksonomy, Knowledge Management, Marketplace, Social Software, Technology, User Experience, Web/Tech

Each year the Enterprise 2.0 Conference has been different for me, this was my third year in a row attending. Two years ago there were a organizations trying these tools (other than on a server under somebody’s desk), tool makers were trying to catch-up to potential customer desires, and most consultants were trying to apply…
Social Design for the Enterprise Workshop in Washington, DC Area

Jun 26, 2009

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by

Thomas Vander Wal

in Access to Info, Community, Enterprise, Folksonomy, Information Architecture, Information Creation, Interface, Knowledge Management, Research, Social Software, User Experience, Web, Web/Tech

I am finally bringing workshop to my home base, the Washington, DC area. I am putting on a my “Social Design for the Enterprise” half-day workshop on the afternoon of July 17th at Viget Labs (register from this prior link). Yes, it is a Friday in the Summer in Washington, DC area. This is the…
SharePoint 2007: Gateway Drug to Enterprise Social Tools

Mar 11, 2009

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by

Thomas Vander Wal

in Access to Info, Community, Enterprise, Folksonomy, Knowledge Management, Local InfoCloud, Portability, Social Software, Technology, Travel

Overview The last couple of years I have had many conversations with a broad selection of mid-sized to large organizations. Some of these are customers of mine or potential customers while others are conversations I have had, but all having the similar discussion about social tools in the enterprise. What follows is a collection of…
LinkedIn: Social Interaction Design Lessons Learned (not to follow) – 2 of 2

Feb 10, 2009

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by

Thomas Vander Wal

in Attraction, Community, Enterprise, Folksonomy, Identity, Information Architecture, Interface, Refindability, Social Software, User Experience, Web

This is the second of two posts on the subject, the first post LinkedIn: Social Interaction Design Lessons Learned (not to follow) – 1 or 2 gives the lead-in to this post. Lessons To Learn Sadly, the new social functionality has broken much of worked well as an ambient social tool. More problematic was LinkedIn…
Optimizing Tagging UI for People & Search

Jan 24, 2009

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by

Thomas Vander Wal

in Enterprise, Folksonomy, Information Architecture, Interface, Knowledge Management, Social Software, Tools, User Experience

Overview/Intro One of my areas of focus is around social tools in the workplace (enterprise 2.0) is social bookmarking. Sadly, is does not have the reach it should as it and wiki (most enterprise focused wikis have collective voice pages (blogs) included now & enterprise blog tools have collaborative document pages (wikis). I focus a…