Category: Technology
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Getting Beyond Simple Social
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Thomas Vander Wal“Social is hard!” is something I hear repeatedly by most of my clients and those I talk to. It is one of the issues I continually run across in my work with organizations trying to better understand social software and collaboration tools for their organization as well as helping vendors better understand their gaps and…
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Social Reticence of a Click
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Thomas Vander WalA few years back I was talking about problems many people having problems with social interaction elements in their work social platforms (where it really clicked were many early adopter types who have used social web tools for many many years running into issues). The problems related to activities they thought were private were showing…
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Removing Trust
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Thomas Vander WalAbout two years ago I made a conscious effort not to use the term “trust” and encouraged those I was engaging for work and social interactions not to use the term. The problem is not the concept of trust, but the use of the term trust, or more accurately the overuse of the term trust.…
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The Tragedy of the Clickspert
The crowd of gurus and experts, particularly in the social media field, is more than annoying, it is troubling. Most have little understanding how things actually work, be it unmediated human social interactions (face-to-face) or people using tools and services to communicate and interact. The mediated interactions not only add complexity to a more pure…
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Understanding the Cost of We Can’t Find Anything
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Thomas Vander WalOne problem I often hear when talking with any organization about new solutions is understanding the cost and inefficiency of their existing way solutions, processes, or general way of doing things. In the past year or two I have used various general measurements around search to help focus the need for improvement not only on…
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Why I Do…
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Thomas Vander WalOne question I continually get from many in the web design and dev community is, “Why do you spend so much time focusing on things inside the firewall? You know all the cool stuff is happening out on the open web.” At times I get tired of answering that, but most who know me most…
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Enterprise 2.0 Wrap-up
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Thomas Vander WalEach year the Enterprise 2.0 Conference has been different for me, this was my third year in a row attending. Two years ago there were a organizations trying these tools (other than on a server under somebody’s desk), tool makers were trying to catch-up to potential customer desires, and most consultants were trying to apply…
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SharePoint 2007: Gateway Drug to Enterprise Social Tools
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Thomas Vander WalOverview The last couple of years I have had many conversations with a broad selection of mid-sized to large organizations. Some of these are customers of mine or potential customers while others are conversations I have had, but all having the similar discussion about social tools in the enterprise. What follows is a collection of…
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Tale of Two Tunnels: Web 2.0 and Enterprise 2.0
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Thomas Vander WalYesterday I made a few comments in Twitter that prompted a fair amount of questions and requests for more information. The quips I made were about the differences between Web 2.0 (yes, an ambiguous term) and Enterprise 2.0 (equally ambiguous term both for the definition of enterprise and the 2.0 bit). My comments were in…
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Enterprise Social Tools: Components for Success
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Thomas Vander WalOne of the things I continually run across talking with organizations deploying social tools inside their organization is the difficultly getting all the components to mesh. Nearly everybody is having or had a tough time with getting employees and partners to engage with the services, but everybody is finding out it is much more than…